Privacy Policy
Last updated: February 25, 2025
Table of Contents
At ProductOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Our Commitment: We are committed to GDPR compliance and protecting your data rights. We only collect data necessary to provide and improve our services.
1. Data We Collect
We collect information that you provide directly to us and information collected automatically when you use our Services.
Account Information
- • Name and email address
- • Profile information
- • Authentication credentials
Usage Data
- • Features used and interactions
- • Session duration and frequency
- • Error logs and performance data
Technical Data
- • IP address and browser type
- • Device information
- • Operating system
Payment Data
- • Billing address
- • Payment method (processed by Stripe)
- • Transaction history
2. How We Use Your Data
We use the information we collect to:
- ✓Provide Services: Process your requests, manage your account, and deliver the features you use.
- ✓Improve Products: Analyze usage patterns to enhance performance and develop new features.
- ✓Communicate: Send service updates, security alerts, and (with consent) marketing communications.
- ✓Security: Detect, prevent, and address fraud, abuse, and security issues.
- ✓Legal Compliance: Comply with applicable laws and legal obligations.
3. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties who perform services on our behalf (e.g., payment processing, hosting)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Consent: When you have given us explicit permission
AI Training: We do not use your project data or generated content to train AI models. Your data remains yours.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Account data: Retained while your account is active, plus 30 days after deletion
- Project data: Retained while your account is active, deleted upon account closure
- Usage logs: Retained for 90 days for analytics, then anonymized
- Payment records: Retained for 7 years for legal compliance
5. Your Rights
Under GDPR and other privacy laws, you have the following rights regarding your personal data:
Access
Request a copy of your personal data
Rectification
Correct inaccurate personal data
Erasure
Request deletion of your data
Portability
Export your data in a portable format
To exercise these rights, contact us at privacy@productos.dev. We will respond within 30 days.
7. International Transfers
ProductOS is based in the United States. If you access our Services from outside the US, your data may be transferred to and processed in the US. We implement appropriate safeguards for international transfers, including Standard Contractual Clauses approved by the European Commission.
8. Children's Privacy
ProductOS is not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 18, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us: